Shipping policy

At Blue Threads Co. LLC, we partner with multiple fulfillment centers to bring you high-quality products. Please review our shipping practices below so you know exactly what to expect when you place an order with us.

Order Processing Times

All orders require a processing period before they are shipped.

  • Standard order processing time is 2 to 5 business days.

  • Processing occurs Monday through Friday, excluding major US holidays.

  • You will receive a shipment confirmation email with a tracking number as soon as your order is packed and ready to leave our facility.

Shipping Rates & Delivery Estimates

Currently, Blue Threads Co. ships exclusively within the United States. Shipping charges for your order will be calculated and displayed at checkout.

  • Standard US Shipping: Typically arrives within 3 to 7 business days after the order has been processed.

  • Please note: Deliveries to Alaska, Hawaii, and remote areas may take slightly longer.

Multiple Shipments

Because we source our products from various specialized fulfillment centers, your items may ship separately.

If you order more than one item, they may arrive in different packages and on different days. You will receive a separate tracking number for each package as it ships, so you can track the progress of your entire order.

Shipment Tracking

Once your order ships, you will receive an email containing your tracking number(s). The tracking information usually takes 24 to 48 hours to update in the carrier’s system. If you do not receive a tracking email within 5 business days of placing your order, please check your spam folder or contact us.

Incorrect Shipping Addresses

Blue Threads Co. is not responsible for orders shipped to an incorrect or undeliverable address provided by the customer.

  • Please double-check your shipping information at checkout.

  • If you realize you made an error, contact us immediately at customer@bluethreadsco.com. We will do our best to update the address, but once an order has entered the processing phase at our fulfillment centers, we cannot guarantee changes can be made.

Lost, Stolen, or Delayed Packages

While we do everything we can to ensure your order arrives on time, we are not responsible for delays caused by the shipping carrier (USPS, UPS, FedEx, etc.) or weather conditions.

If your tracking information states that your package was delivered but you cannot find it:

  1. Please check around your property, porches, and with your neighbors.

  2. Wait 48 hours, as carriers sometimes mark packages as delivered prematurely.

  3. If the package still has not turned up, please contact us at customer@bluethreadsco.com so we can assist you in filing a claim with the carrier or finding a solution.